プライバシーポリシー
Privacy Policy
1. Collection of Personal Information
We may use collected personal information for the following purposes.
One Terrace, Inc. (location: Dai-35 Kowa Building 3F, 1-14-14 Akasaka, Minato-ku, Tokyo 107-0052) may collect personal information. We will specify the purpose of use of personal information.
2. Purpose of Use of Personal Information
Personal information means information relating to an individual that can identify a specific individual by name, date of birth, or other descriptions included in that information, including information that can be easily cross-checked with other information and thereby identify a specific individual.
- To perform contracted operations such as call center services
- To contact users based on publicly available information such as publications and the internet
- To respond to opinions and inquiries regarding services
- For identity verification and authentication services
- For after-sales service, inquiries, and complaint handling
- To conduct surveys
- To send recruitment-related communications and notices
- To develop new services and features
- For system maintenance and issue response
- For other purposes separately defined by each of our services
3. Provision of Personal Information
As a general rule, One Terrace, Inc. will not provide personal information to third parties without the user's consent. We will provide personal information only when the recipient and the information to be provided have been specified and the user has consented. However, in the following cases, personal information may be provided without the user's consent to the extent that it does not violate applicable laws and regulations.
- When consent has been obtained from the individual
- When disclosure of personal information is requested by a court, public prosecutor's office, police, tax office, bar association, or an organization with equivalent authority
- When disclosing information to an insurance company for an insurance claim
- When we determine that the user may cause disadvantage to a third party
- When especially necessary for improving public health or promoting the sound development of children, and it is difficult to obtain the user's consent
- When outsourcing all or part of our operations to a third party
- When disclosing information to parties who owe confidentiality obligations to us
- When necessary for us to exercise our rights
- When disclosing information to a successor in connection with merger, business transfer, or other business succession
- When permitted by the Act on the Protection of Personal Information or other laws and regulations
- Other cases separately defined by each of our services
4. Use of Statistically Processed Data
One Terrace, Inc. may create statistical data processed so that individuals cannot be identified based on the personal information provided. One Terrace, Inc. may use statistical data that cannot identify individuals without restriction.
5. System for Protecting Personal Information
Our Personal Information Management Committee determines policies for handling personal information and confirms operational status. In addition, a chief personal information management officer is assigned to the department responsible for managing personal information, and that person provides guidance on appropriate management of personal information. We also conduct training on personal information protection when employees join the company.
6. Updates to the Privacy Policy
We may change this Privacy Policy.
If there are important changes to the Privacy Policy, we will announce them on the website.
Please check this page regularly and understand our Privacy Policy.